Shipping and Delivery Policy
Welcome to Wall Freak's Shipping and Delivery Policy page. We're committed to providing you with a seamless and reliable shipping experience. Please review the following guidelines to understand our shipping and delivery process:

Shipping Methods
  1. Standard Shipping: ​We offer standard shipping for all orders. Standard shipping typically takes 3-7 business days for delivery within the contiguous United States. Delivery times may vary for shipments to Alaska, Hawaii, and international destinations.
  2. Expedited Shipping: For customers who need their orders sooner, we offer expedited shipping options such as 2-day or overnight delivery. Expedited shipping costs and delivery times will be calculated at checkout based on your location and selected shipping method.

Order Processing Time
  1. Processing Time: Orders are typically processed and shipped within 2-3 business days, unless otherwise stated on the product page. Please note that processing times may be longer during peak seasons or promotional periods.
  2. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.

International Shipping
  1. Worldwide Shipping: Yes, we ship our products worldwide! International shipping times and costs may vary based on your location and customs regulations. Please note that import duties, taxes, and fees may apply and are the responsibility of the recipient.
  2. Customs Clearance: International shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. We appreciate your patience and understanding during this process.

Shipping Rates
  1. Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. Shipping rates will be displayed at checkout before you complete your purchase.
  2. Free Shipping: We may offer free shipping promotions from time to time. To qualify for free shipping, your order total must meet the minimum purchase requirement specified in the promotion.

Delivery Issues
  1. Lost or Delayed Shipments: In the rare event that your shipment is lost or delayed in transit, please contact our customer support team for assistance. We will work with the shipping carrier to track down your package and resolve any issues promptly.
  2. Damaged Shipments: If you receive a damaged or defective item, please contact us immediately with photos of the damaged package and item. We will arrange for a replacement or refund as soon as possible.

Contact Us
If you have any questions or concerns about our shipping and delivery policy, please don't hesitate to contact us at: Thank you for choosing WallFreak. We appreciate your business and strive to provide you with a smooth and hassle-free shopping experience!