Frequently Asked Questions
Welcome to WallFreak's FAQs page! Below, you'll find answers to common questions about our website and services.

Ordering & Shipping
1. How long will it take for my order to arrive?
  • Delivery times vary depending on your location and the product. Typically, orders are processed and shipped within 2-3 business days. Once shipped, standard shipping times apply.
2. Do you ship internationally?
  • Yes, we ship our products worldwide. However, shipping times and costs may vary based on your location.
3. Can I track my order?
  • Absolutely! Once your order is shipped, you'll receive a tracking number via email. You can use this number to track the status of your shipment.

Products & Quality
4. What materials are used for your prints?
  • We use high-quality materials for all our prints, including premium paper, canvas, and inks. Each product is crafted with attention to detail to ensure the best possible quality.
5. Are your prints ready to hang?
  • Yes, many of our prints come ready to hang with pre-installed hardware. For specific details, please refer to the product description.
6. Can I customize the size or framing options for prints?
  • At WallFreak, we offer a range of customization options for select prints, including different sizes and framing choices. Look for the "Customize" option on eligible product pages.

Returns & Refunds
7. What is your return policy?
  • We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 30 days for a full refund or exchange. Please see our Returns Policy for more details.
8. How do I initiate a return?
  • To initiate a return, simply contact our customer support team with your order details. We'll guide you through the process and provide you with a return authorization.

Account & Technical Support
9. How do I create an account?
  • Creating an account is easy! Just click on the "Sign Up" button at the top right corner of the website and follow the prompts to create your account.
10. I'm experiencing technical issues with the website. What should I do?
  • If you encounter any technical issues while using our website, please reach out to our support team. We'll work to resolve the issue promptly and ensure you have a smooth browsing experience.

Contact Us
Still have questions? Don't hesitate to contact us! Our friendly customer support team is here to assist you.